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Four places where money and months usually go missing.
Every one of these came out of a build I was inside of. The mistakes below are not theory. They are things I either made myself or watched from a metre away. Pick the one that sounds like your quarter.
In your team until it's live.
Not a report, not a retainer, not a subcontractor in the middle. I come in at the decision and I leave when customers are using it. The first call is free. Tell me where things stand and we will see together whether I can help. If I cannot, you will still leave with two or three things worth doing.